Privacy Policy

Lancaster and Company is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Lancaster and Company site and governs data collection and usage. By using the Lancaster and Company site, you consent to the data practices described in this statement.

Collection of your Personal Information

Lancaster and Company collects personally identifiable information, such as your email address, name, location, billing address or telephone number. Lancaster and Company also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Lancaster and Company. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Lancaster and Company for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Lancaster and Company site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Lancaster and Company public profiles, this information may be collected and used by others. Note: Lancaster and Company does not read any of your private online communications.

Lancaster and Company encourages you to review the privacy statements of Web sites you choose to link to from Lancaster and Company so that you can understand how those Web sites collect, use and share your information. Lancaster and Company is not responsible for the privacy statements or other content on Web sites outside of the Lancaster and Company and Lancaster and Company family of Web sites.

Use of your Personal Information

Lancaster and Company collects and uses your personal information to operate the Lancaster and Company Website and deliver the services you have requested. Lancaster and Company also uses your personally identifiable information to inform you of other products or services available from Lancaster and Company and its affiliates. Lancaster and Company may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Lancaster and Company does not sell, rent or lease its customer lists to third parties. Lancaster and Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Lancaster and Company may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Lancaster and Company, and they are required to maintain the confidentiality of your information.

Lancaster and Company does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Lancaster and Company keeps track of the Websites and pages our customers visit within Lancaster and Company, in order to determine what Lancaster and Company services are the most popular. This data is used to deliver customized content and advertising within Lancaster and Company to customers whose behavior indicates that they are interested in a particular subject area.

Lancaster and Company Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Lancaster and Company or the site; (b) protect and defend the rights or property of Lancaster and Company; and, (c) act under exigent circumstances to protect the personal safety of users of Lancaster and Company, or the public.

Use of Cookies

The Lancaster and Company Website use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Lancaster and Company pages, or register with Lancaster and Company site or services, a cookie helps Lancaster and Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Lancaster and Company Website, the information you previously provided can be retrieved, so you can easily use the Lancaster and Company features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Lancaster and Company services or Websites you visit.

Security of your Personal Information

Lancaster and Company secures your personal information from unauthorized access, use or disclosure. Lancaster and Company secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Lancaster and Company will occasionally update this Statement of Privacy to reflect company and customer feedback. Lancaster and Company encourages you to periodically review this Statement to be informed of how Lancaster and Company is protecting your information.

Contact Information

Lancaster and Company welcomes your comments regarding this Statement of Privacy. If you believe that Lancaster and Company has not adhered to this Statement, please contact Lancaster and Company here. We will use commercially reasonable efforts to promptly determine and remedy the problem.